Privacy Policy

1. Identity of the Controller

The data controller responsible for the personal information collected through this website is:

Enfoque Solidario
Website: enfoquesolidoco.com
Address: Centro Empresarial Green Towers, Cl. 77b #57 - 103, Nte. Centro Historico, Barranquilla, Atlántico, Colombia
Email: info@enfoquesolidoco.com
Phone: +57 314 672 3012

Enfoque Solidario operates as an educational program provider. This website provides informational content about community finance and solidarity economics education programs. It does not offer financial advice, auditing, or any regulated financial services.

2. Legal Framework

This Privacy Policy is governed by the following applicable Colombian legislation:

• Law 1581 of 2012 (Ley Estatutaria de Protección de Datos Personales) — the primary Colombian personal data protection statute.
• Decree 1377 of 2013 — which partially regulates Law 1581 of 2012.
• Decree 1074 of 2015 (Decreto Único Reglamentario del Sector Comercio, Industria y Turismo) — which consolidates applicable regulations.
• Circulars and guidelines issued by the Superintendencia de Industria y Comercio (SIC), the Colombian data protection supervisory authority.

By using this website and submitting information through our contact form, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described herein, in accordance with Article 9 of Law 1581 of 2012.

3. Data We Collect

3.1 Information you provide directly

When you complete the contact form on this website, we collect the following personal data:

• Full name
• Email address
• Phone number
• The content of your message, which may include information about your organization

3.2 Information collected automatically

When you visit this website, certain technical data may be collected automatically, including:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website address

This technical data is collected through cookies and similar technologies. Please refer to our Cookie Policy for full details.

3.3 Sensitive data

We do not intentionally collect sensitive personal data (datos sensibles) as defined by Article 5 of Law 1581 of 2012. Please do not include sensitive personal information in your messages to us.

4. Purpose of Processing

We process your personal data for the following specific purposes:

1. To respond to inquiries submitted through the contact form on this website.
2. To provide information about our educational programs in community finance and solidarity economics.
3. To communicate with you regarding the educational services you have expressed interest in.
4. To improve the content and functionality of this website based on aggregate usage patterns.
5. To comply with legal obligations applicable to our operations in Colombia.

We do not use your personal data for automated decision-making or profiling purposes. We do not use your data for purposes incompatible with those stated above without obtaining your prior explicit consent.

5. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds under Colombian law:

• Your consent: When you submit the contact form and check the privacy consent checkbox, you provide explicit consent to the processing of your data for the purposes described in this policy, in accordance with Article 9 of Law 1581 of 2012.
• Legitimate interest: For the processing of technical data collected automatically for website security and performance improvement purposes.
• Legal obligation: Where processing is required to comply with applicable Colombian law.

You may withdraw your consent at any time by contacting us at info@enfoquesolidoco.com. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Colombian law.

Specifically:

• Contact form data is retained for a period of up to two (2) years from the date of submission, unless you request earlier deletion or an ongoing relationship requires longer retention.
• Technical and analytical data collected through cookies is retained in accordance with the periods specified in our Cookie Policy.

After the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

7. Sharing of Personal Data

We do not sell, rent, or trade your personal data to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share data with trusted third-party service providers who assist us in operating this website and delivering our educational programs, subject to appropriate data processing agreements and confidentiality obligations.
• Legal requirements: We may disclose your data if required to do so by Colombian law, court order, or by a competent government authority, including the Superintendencia de Industria y Comercio.
• Protection of rights: We may share information where necessary to protect the rights, property, or safety of Enfoque Solidario, our users, or others.

Any third parties with whom we share data are required to handle it in accordance with applicable Colombian data protection law and the terms of this Privacy Policy.

8. Your Rights as a Data Subject

Under Law 1581 of 2012, you have the following rights regarding your personal data:

• Right to access (Derecho de acceso): You may request confirmation of whether we process your personal data and obtain a copy of it.
• Right to update (Derecho de actualización): You may request that inaccurate or incomplete data be corrected.
• Right to rectification (Derecho de rectificación): You may request correction of inaccurate personal data.
• Right to deletion (Derecho de supresión): You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to revoke consent (Derecho de revocación): You may withdraw your consent to data processing at any time.
• Right to complain: You have the right to file a complaint with the Superintendencia de Industria y Comercio (SIC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at: info@enfoquesolidoco.com or write to us at our address: Centro Empresarial Green Towers, Cl. 77b #57 - 103, Barranquilla, Atlántico, Colombia. We will respond to your request within the timeframes established by Colombian law (generally within 10 business days for access requests and 15 business days for complaints).

9. Cookies and Similar Technologies

This website uses cookies and similar tracking technologies. A cookie is a small text file placed on your device when you visit a website. We use cookies to improve your browsing experience and to understand how visitors interact with our content.

For complete information about the types of cookies we use, their purposes, and how to manage your preferences, please read our Cookie Policy.

You can control cookie settings through the cookie consent tool displayed when you first visit this website, or through your browser settings. Note that disabling certain cookies may affect the functionality of this website.

10. Security of Personal Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures are designed to provide a level of security appropriate to the nature of the data and the risks involved.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities in accordance with applicable Colombian law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically. Continued use of this website after any changes constitutes your acceptance of the updated policy, to the extent permitted by Colombian law.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us through any of the following channels:

• Email: info@enfoquesolidoco.com
• Phone: +57 314 672 3012
• Address: Centro Empresarial Green Towers, Cl. 77b #57 - 103, Nte. Centro Historico, Barranquilla, Atlántico, Colombia

You also have the right to contact the Superintendencia de Industria y Comercio (SIC) of Colombia, the national data protection supervisory authority, at: www.sic.gov.co